Shipping policy

SHIPPING POLICY

Each Orienia piece is thoughtfully crafted to order, with close attention to detail and quality.
Care takes time — and we believe it’s always worth it.

Standard Shipping
• Processing: 1-3 business days
• Delivery time: 9–14 business days depending on location.

We offer complimentary worldwide shipping to over 150 countries, ensuring your Orienia piece arrives wherever life takes you — carefully prepared and beautifully presented.

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Tracking Information

Once your order ships, you will receive a tracking number via email.
If tracking shows no movement for 10+ days, please contact us.

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Customs & Import Fees

International customers are responsible for any customs, duty, or import fees depending on their country’s regulations.

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Lost or Delayed Packages

If your package is lost or missing beyond a reasonable timeframe, we will ship a free replacement.

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Shipping Address Issues

Please double-check your address before placing your order.
WildCrest is not responsible for orders shipped to incorrectly provided addresses.

Contact:

NEXFORD LLC
Brand name: Orienia
Email: support@orienia.com
Address: 1209 MOUNTAIN ROAD PL NE, STE R, ALBUQUERQUE, NM 87110